If you plan to hire someone to move your car or motorcycle, there’s a few things you should know first. There are a lot of options when it comes to shipping a vehicle and knowing how to find the right company is an important part of the process. These tips will review what you should be looking for when considering a company.
Quality Website – You can tell a lot about a company by the quality of their website. Does it look professional and well-designed or is it just crudely thrown together and full of typos? Generally speaking, people have a pretty good radar for knowing a shady website when they see one. In addition to talking about their services, a website should also offer news, information and helpful tips for their customers. If there’s nothing but ad copy on a website, the company probably doesn’t offer the comprehensive, high quality services you’re looking for.
For an example of a well-organized and professional looking page for a motorcycle transporter, visit A-1 Auto Transport, Inc.. Note the language, visual appeal and straightforward presentation of information.
Licensed & Insured – Any motor carrier is required to be licensed with the Federal Motor Carrier Safety Administration and carry certain levels of insurance. This information should be prominently displayed and easy to find since it is how companies are tracked and allows you as a consumer to research them at http://www.safersys.org/.
Free Estimate – Every company that moves vehicles should be more than happy to give you a free cost estimate. It takes very little time for a company to provide an accurate price quote and it’s tremendously helpful for consumers. Since it’s an industrywide standard, it’s quite easy to compare prices from several different companies in a short amount of time. Just make sure not to base your decision entirely on the cost of the service since some companies take advantage of customers by offering an unrealistic “lowball quote.” If you talk to a couple companies, you should be able to spot alowball cost estimate pretty easily–it’s one reason why it’s important to contact a few different companies!
Customer Service – Like any other type of business, you can tell a lot about a company by the way they treat their customers. To some extent, you can feel this out just by calling up a company and asking questions you may have. Things like friendliness and a pleasant demeanor are easy to detect, but you should also talk to previous customers for a reference if possible. If you can’t contact someone who’s used a particular company before, you’ll be able to find online reviews for most companies that have been in the industry for a while. Be cautious when looking up reviews online, however, as they can be (and often are) easily manipulated to influence opinion and make money.